Frequently Asked Questions

How will timing on the official course work?

We will be offering chip timing for all those that choose to participate on the official course starting and finishing at Dorey Park between November 7th – 22nd. You will have a timing tag on the back of your bib like normal and we will have a timing mat at the start and finish to read your chip time. In order to have an official time, you will also be required to utilize the RaceJoy app, a GPS tracking app, that we will provide for free as a part of your race registration. This will provide us the additional splits needed to validate your chip time. See Timing FAQs for additional RaceJoy information and tips.

If you are not interested in a certified time, you can still participate on the official course and upload your results to RaceJoy or here to be part of the event leaderboard.

If you are not able to participate on the official course, complete the virtual event and submit your results via RaceJoy or manually to be part of the event leaderboard.

For more timing FAQs click here.

Is the course certified?

Yes! The official courses at Dorey Park are USA Track & Field certified.

What is the cancellation/refund policy for the event?

Entry fees are non-refundable, even in the case of a race postponement, cancellation and/or if you are unable to participate; race numbers and entries cannot be transferred to another person. No exceptions. This means once we have received your entry, you will not receive a refund if you cannot participate, and you may not give or sell your number or timing tag to anyone else. Please see our COVID-19 update page for our “2020 Peace of Mind,” which includes the race and registration options you do have.

Once I'm registered, can I switch races?

There will be no refunds and no transfer of entries from person-to-person. If you are already signed up for one race and want to switch to the other (i.e., the marathon to the half marathon), you may do so online through October 31 (assuming the race you want to switch into has not already reached its capacity). There is a $10 fee to do so, along with any applicable entry fee increase.

The distance of the event you are switching to/from is a non-factor in determining what you will owe when you switch events.  The determining factors are what you have already paid and the current price of the event you are switching to.  If you have already paid more than the current price of the event you are switching to, you will only owe the $10 transfer fee.  If you have paid less than the current entry fee of the event you are switching to, you will owe the difference in what you have paid and the current entry fee + the $10 transfer fee.  You will not receive a refund of any entry fees.

PLEASE NOTE: If you deferred your race entry from 2019 to 2020 and would now like switch distances, you must email [email protected] or call 804-285-9495 x250 in order to process the switch.

1. SWITCHING TO AN EVENT THAT IS LESS EXPENSIVE THAN WHAT YOU HAVE ALREADY PAID:

EXAMPLE: If you registered for the half marathon for $75 and then want to switch to the 8k when its entry fee is $30, you would only pay the $10 transfer fee.

2. SWITCHING TO AN EVENT THAT IS MORE EXPENSIVE THAN WHAT YOU HAVE ALREADY PAID:

EXAMPLE:  If you registered for the marathon for $85 and would like to switch to the half marathon in July when the half’s entry fee is $95, you will owe $20 ($10 difference in entry fee + $10 transfer fee).

TO BEGIN THE SWITCHING PROCESS, CLICK HERE AND FOLLOW THE PROMPTS.

Still have questions or trying to switch between one of our training teams? Please e-mail [email protected]ackers.org.

Can I defer my entry to next year?

You may defer your registration from the 2020 Richmond Marathon, Richmond Half Marathon, or Allianz Partners 8k to the 2021 or 2022 event. You may only defer to and from the same event distance. Deferred registrations may not be transferred to another person. Refunds will not be issued under any circumstances.  Due to COVID-19 we have waived the fee to defer your race entry. All deferrals must be done by October 31, 2020 and may be used only for the 2021 or 2022 event.

Please note: Training team registrations have different deferral rules and deadlines. Check each Training Team page for details.

TO BEGIN THE DEFERRAL PROCESS, CLICK HERE AND FOLLOW THE PROMPTS.

Still have questions? Please e-mail [email protected].

How do I make changes to my registration information?

If you need to make a change to your registration, you may do so online. You have the ability to change the following online until Saturday, October 31, 2020 unless otherwise noted:

  • Predicted time (until September 30)
  • Gender
  • Shirt size (until September 30)
  • Shipping Address
  • Birthdate
  • E-mail address

To edit any of your registration information, click here for instructions.

If you need to change information other than is listed above, please e-mail [email protected].

How do I receive my Race Packet?

All Richmond Marathon, Richmond Half Marathon, and Allianz Partners 8k participants will have the option to pick-up their packets at the official course, Dorey Park, or have it mailed. Participants currently registered and those who register by October 31 will have their packets mailed by the end of November. Participants who register after October 31 will receive their packets in December.

Please follow these instructions to select your preferred packet pick up method if you have already registered:

  • Log into your RunSignup Account > Profile > Upcoming Events > Manage Registration > Select “Questions” [Desktop: Top left of the page, in gray bar. Mobile: Bottom of the page.] > Select your “In-Person Packet Pick Up at the Official Course vs. Free Packet Mailing” choice > Click “Update Responses”

Please follow these instructions to update your shipping address by October 31 if you have moved since registering:

  • Log into your RunSignup Account > Profile > Upcoming Events > Manage Registration > Shipping > Enter new address > Select “Update Address”

What are the age requirements for each race?

Richmond Marathon: At least 16 years old
Richmond Half Marathon: At least 12 years old
Allianz Partners 8k: At least 8 years old
Marathon Jr.: 12 years old or younger

Are there course time limits?

There are no course time limits for the 2020 Richmond Marathon, Richmond Half Marathon or Allianz Partners 8k. The official courses are open daily, November 7 – November 22 from 5:00 AM to 5:30 PM.

How can I check to see if I am registered?

You can click HERE to see if you are registered.

Is Bag Check offered?

The 2020 Richmond Marathon, Richmond Half Marathon and Allianz Partners 8k will not have a bag check.

What is the Official Charity of the Richmond Marathon?

Kids Run RVA is an initiative of Sports Backers, the nationally recognized non-profit organizer of the Richmond Marathon, that motivates thousands of young people across our region to run and be active on a regular basis. Sports Backers is committed to improving the health of our children by encouraging routine physical activity, which is critical to their long-term growth and well-being.

Kids Run RVA provides free training opportunities for youth of all ages, abilities and backgrounds as well as funding to support school-based run clubs and events. For schools with fewer resources, Kids Run RVA grants may also cover shoes, transportation and event entry fees.

Donations are critical to the program’s success. Each time a child laces up his or her shoes, you will be giving them the most important gift of all-a path to good health and fitness!

A donation to Kids Run RVA of at least $50 will automatically reduce your race entry fee by $20.

How do I volunteer for the event?

We always need volunteers for the Richmond Marathon! There are many different and fun opportunities for you to be a part of Richmond’s best running race. And, when you volunteer, you receive a cool marathon volunteer t-shirt.

Visit our volunteer website to sign up! »

How do I apply to be an elite athlete?

Due to COVID-19, we have removed prize money for the 2020 Richmond Marathon, Richmond Half Marathon and Allianz Partners 8k, including the Richmond Area Marathon Championships.